Terms of Use

Last Updated: [14\08\2024]

Welcome to Zuka Shop! These Terms of Use govern your access to and use of our website, products, and services. By accessing or using our site, you agree to be bound by these Terms. If you do not agree with these Terms, you should not use our website.

1. General Information

Zuka Shop operates under the laws of the European Union (EU). Our services are provided to customers within the EU and globally, with the understanding that all transactions are subject to EU regulations.

2. Account Creation

To make a purchase, you may need to create an account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account.

3. Products and Orders

3.1 Product Descriptions: We strive to ensure that the information on our website is accurate. However, we do not warrant that product descriptions or other content is error-free.

3.2 Order Acceptance: All orders placed are subject to acceptance by Zuka Shop. We may refuse to accept an order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraudulent activity.

3.3 Pricing: Prices are subject to change without notice. The prices displayed at the time of purchase are final.

4. Payment

All payments must be made at the time of purchase through the methods specified on the website. Payments are processed in compliance with the EU’s Payment Services Directive (PSD2).

5. Shipping and Delivery

5.1 Shipping: We offer international shipping according to the terms and conditions provided at checkout.

5.2 Delivery Times: Delivery times may vary depending on the shipping destination. Zuka Shop is not responsible for delays caused by customs clearance or other factors beyond our control.

5.3 Customs and Import Taxes: Customers outside the EU may be subject to import duties and taxes, which are levied once the package reaches the destination country. These charges are the responsibility of the customer.

6. Returns and Refunds

6.1 Right of Withdrawal: Under EU law, you have the right to withdraw from your purchase within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day you receive the goods.

6.2 Refunds: Refunds will be processed within 14 days of receipt of the returned goods. The customer is responsible for the cost of return shipping unless the item was faulty or incorrectly described.

7. Privacy Policy

Your use of the Zuka Shop is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information in accordance with the General Data Protection Regulation (GDPR).

8. Limitation of Liability

To the fullest extent permitted by law, Zuka Shop will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the maximum extent permitted by applicable law.

9. Changes to the Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and your continued use of the site will constitute acceptance of such changes.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the European Union. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts of the relevant EU member state.

11. Contact Information

For any questions or concerns regarding these Terms, please contact us at