Shipping Policy

Last Updated: 13/08/2024

At ZukaShop, we strive to provide a smooth and efficient shipping experience. Below you will find information about our shipping policies, including delivery times and costs.

1. Shipping Costs

  • Domestic Shipping: We offer free shipping for all domestic orders.
  • International Shipping: We offer free shipping for all international orders. There are no import taxes or duties charged to you at delivery.

2. Delivery Times

  • Domestic Orders: Delivery times within the country range from 1 to 15 business days, depending on your location and the shipping method selected.
  • International Orders: Delivery times for international orders range from 7 to 20 business days. Please note that delivery times may vary based on the destination country and customs processing.

3. Order Processing

All orders are processed within 1-2 business days of receipt. Orders placed on weekends or holidays will be processed on the next business day.

4. Shipping Carrier

We use a variety of carriers to ensure the timely delivery of your orders. The carrier used for your shipment will depend on the destination and the size of your order.

5. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your shipment on our website or the carrier’s website.

6. Delivery Issues

If you experience any issues with your delivery, such as delays or lost packages, please contact us immediately at zukashop07@gmail.com. We will work with you and the carrier to resolve the issue.

7. Address Changes

If you need to change the shipping address for your order, please contact us as soon as possible. We can only update the shipping address if the order has not yet been dispatched.

8. Exceptions

Some items may have different shipping times or restrictions. If applicable, these details will be provided on the product page.

9. Contact Us

If you have any questions about our shipping policy or need assistance with your order, please reach out to us at zukashop07@gmail.com.